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Frequently asked questions

Frequently asked questions

Do you have a question about renting a holiday home or about the service during your stay? Then first check whether your question is listed in our frequently asked questions. Is your question not there? Please contact us, we will be happy to help.



What does the supplementary package entail?

The supplementary package includes booking fee, final cleaning, towels, tea towels and beds made per person. Your property is further equipped with all the first necessities for your arrival.


Is the supplementary package mandatory?

Yes, due to our luxury standard, taking the supplementary package is mandatory.


Is linen included in my booking or do I have to bring my own sheets and towels?

At Dutchen parks, there is a made bed and a towel package for every person. Your property is further equipped with all the first necessities for your arrival.


Can we clean the accommodation ourselves?
No, final cleaning is compulsory. This allows us to ensure quality hygiene.


Are pets welcome?

It is possible to bring along a pet in some properties. In the filter on the search and book page, you can indicate that you want a house in which pets are allowed. 


What activities are organised in Schoorl?

On this page you can find all events organised in Schoorl.


Are there properties specially equipped for disabled/impaired persons?

On Texel, we have a house with a lift (Duynzoom 1). This is very suitable for people who are wheelchair-dependent or have difficulty walking.


Are there smoke-free homes?
All homes at Dutchen are non-smoking.


Is there internet available?
Yes, you can use a free Wi-Fi network in all residences.


What is the maximum number of people allowed to use the property?

The description of the accommodation indicates the number of people the accommodation is suitable for. This number corresponds to the number of beds available in the accommodation and is the maximum number of people allowed. Due to safety regulations, it is not allowed to stay in the accommodation with more people.


Are the houses all decorated the same?
No, each property is different in terms of furnishings. You can view the furnishings for each property at 'Search and book'.