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Would you like to cancel?

Would you like to cancel?

Are you forced to cancel your booking? Please view the terms and conditions.

Cancellation terms and conditions

If you cancel, you may have to pay a cancellation fee. Dutchen has two rates, the Non-refundable and Flexible rate. Below you will find the cancellation conditions per rate.

 

In case you made a reservation before the 8th of December 2023, different cancellation conditions apply. You can find these conditions in your booking confirmation. Below are the current cancellation conditions per rate: 

 

Non-refundable rate

  • This rate cannot be change or cancelled free of charge.

 

Fully flexible rate

  • This rate can be cancelled free of charge up to 30 days before arrival.

 

The following accommodations are an exceptions to this rule:

 

Suitelodges Gooilanden

  • For cancellation more than 5 days before the start of the stay, there are no cancellation charges.

 

Hotel Bleecker, Hotel Bloemendaal

  • For cancellation more than two days before the start of the stay, there are no cancellation charges.

 

Another person takes over your reservation

Have you found someone yourself who wants to take over the booking for the same period, or part of it? Please contact the Customer Support department.

 

Cancellation insurance

If you have a cancellation insurance through Dutchen and you cancel with a valid reason for the insurance, then the costs can potentially be recovered via the insurance.